Terms and Conditions
MEMBERSHIPS
Renewal, Cancellation, Refund and Membership Policies
RENEWAL POLICY FOR AUTOMATICALLY RENEWING SUBSCRIPTIONS
We will charge or debit your payment method at the beginning of your subscription and then reoccurring payments on a monthly specified basis. When we charge for your subscription, we will use the payment method currently associated with your account. If your credit or debit account has been closed or your payment method is otherwise invalid, your subscription may not renew and your membership access will be denied.
If we are unable to collect payment prior to your renewal date, and you wish to retain your Membership, you will be subject to current payment plan offerings. In certain cases, such as an expired card, our payment processor will contact the card issuing bank for updated information to allow the purchase to go through.
Until you cancel, billing will continue according to the cycle stated at the time of your purchase. The Cancellation and Refund Policy for Annual Memberships explained below also applies to Monthly Memberships.
CANCELLATION & REFUND POLICY
Automatically Renewing Subscriptions
Cancelling an Automatically Renewing Subscription Purchased with a Credit or Debit Card
If you have purchased an automatically renewing subscription and would like to stop the subscription from automatically renewing, you can do so at any time through email titled ‘Cancelling Monthly Membership’ Any amounts paid prior to your cancellation will not be refunded.
If you wish to cancel your annual subscription and receive a refund, you must email us with the request within thirty (30) days of your initial purchase or in the case of a renewal, no more than thirty (30) days after your renewal date. Any amounts paid prior to your cancellation will not be refunded.
Cancelling an Automatically Renewing Subscription Purchased with PayPal
If you purchased a Membership through PayPal or Stripe that is automatically renewing and would like to cancel your subscription, you will need to cancel the subscription in your PayPal or Stripe account directly.
Non-Renewing Subscriptions
Cancelling you membership with Credit or Debit Card or PayPal
If you wish to cancel your subscription and request a full refund, you must email us to cancel your subscription within thirty (30) days of your initial purchase. We will terminate your Membership at the time of the refund and if membership materials have already been sent you will be charged 50GBP for costs.
GIFT MEMBERSHIP POLICY
A Gift Membership may only be redeemed via the initial purchaser and in alignment with the above policies. The Membership may not be redeemed for cash or any other product.
MODIFICATIONS
We reserve the right to revise the terms of these policies. Any changes made will apply to all memberships created or renewed after the date such change was implemented.
IMPORTANT NOTE: All memberships, regardless of type, are subject to the same cancellation policy.
All cancellations must be made in writing or via email.
For registrations cancelled three days (3 days/72 hrs) or more prior to the program date, full paid program fee less any administration costs will be refunded. For registrations cancelled three days (3 days/72 hrs) or less, prior to the program date, the full program fee will be assessed and no refund will be made. If you no show for a program you forfeit your program fee and no refunds will be made.
Should a training be cancelled, postponed or date changed because of illness, or any other reason whatsoever, all attendees will be notified as early as possible, and our liability will be solely limited to the return of the registration fee.
Attendees agree to these terms and conditions by registering for a seminar.
Please note we do not share customer details with any 3rd parties